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So I'm halfway on my 1.5 hr journey to work on Wednesday when the Business Director rings to say one of the routers has fallen over and could I return to the city to reset it. No problem; it's one of the things I do and besides I quite like hanging out in big rooms with thousands of servers humming away. Finally returning to deepest darkest Croydon I discover that there's another twenty minutes for the next connecting bus so I visit the tiny second-hand bookstore in the arcade and discover a small mountain of ancient roleplaying tomes going very cheap indeed. I put aside some twenty books and promise the shopkeeper to return the following day. Two stories follow:

The first was the return journey home in the evening. It begins with the bus being late and thus not connecting with the departing train to the city. This happens sometimes and requires a further twenty minute wait. Then the inevitable; "Connex apologises for any inconvenience caused", a sound to whit Melbourne commuters should respond with a slow chant of "Connex are wankers". The second train had been delayed by a further fifteen minutes. Finally arriving at Richmond station the connecting train there wasn't due for a further minutes and that one was going to be an additional fifteen minutes late. I ended up catching the ever-dependable 246 bus home; a service that has been stable since I first moved to Melbourne fifteen years ago.

The fact is that Melbourne's train system, once considered the envy of other cities, is now totally dysfunctional. The incredible incompetence of the private providers, who are so bad that even the British Conservatives have admitted that rail privitisation has been a failure (notably this is from the same company). However, let this be a rule of thumb: private industries do a worse job at infrastructure than public organisations. The PTUA is on the right track in this regards (pardon the pun), but the "Socialist Left", Transport Minister seems to think the government should have marginal responsibility at best.

Now, story two; arriving the following day before the bookshop closed, I collected my twenty RPG books for the bargain price of $150. The shopkeeper enquired whether I was interested in the others. "Not this time" was my response ('twas a heavy load, being twenty books). "How about the rest for an additional $100?". It was a bargain I couldn't refuse. Dispite the incredible difficulty of travelling from Croydon to Ripponlea, I eventually made it and catalogued my haul: fully 134 books, including several boxed sets, a dozen hardbacks, old Tunnels & Trolls classics, a dozen Ars Magica books, twenty Champions scenarios etc.. Ran Seven Leagues last night; seriously fun system set in magical and mythical faerie realms; have also hacked our way through half of G2: The Glacial Rift of the Frost Giant, in the ongoing retro-AD&D game. Recently reviewed the new Earthdawn Players Compendium and Ruby.

Date: 2007-06-23 10:27 am (UTC)
From: [identity profile] zey.livejournal.com
Really though, it's the suppliers own fault if they don't have the balls to tell a dodgy customer, "No more credit: cash only sales to you, Sonny Jim."

Date: 2007-06-23 10:34 am (UTC)
ext_4268: (Default)
From: [identity profile] kremmen.livejournal.com
Not necessarily. When the dodgy customer is that big, you may simply have no alternative than to live with it or shut down anyhow. If a large proportion of your business is supplying the railways, you can't necessarily just pull another customer out of thin air. If your product or service is specifically tailored to the railways (eg. customised software), there may only be a few other possible customers in the whole country. A small supplier who gets a government contract is really at their mercy. They hire a whole lot of staff and do the work and, if they're not paid on time, they're buggered.

Date: 2007-06-23 11:25 am (UTC)
From: [identity profile] tcpip.livejournal.com

OTOH, they can be relatively certain that their customer will eventually pay. I'm sure you've had the experience of clients who simply do not cough up the money at all.

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