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The most important issue in the the past week at work has been has been our internal QA audit ("the good cop" auditor) for our compliance with ISO9001 standards. Many of course still look at the competitive business case for having compliance with such a standard (e.g., we'll be better able to establish contracts with those organisations that requres ISO), or, having achieved certification, want to minimise the quantity of documents that are included in the repository or avoid having non-compliance requests found by their auditor. This is not the right approach. The primary reason for ISO9001 certification is to ensure that an organisation's procedures are documented, controlled, transparent, appropriate, reviewed and improved. Every organisation, whether or not they seek certification, should seek to comply to the standard. Every organisation should seek to include the widest possible range of its documents within quality assurance. Finally, every organisation should actively seek and record non-compliance issues.

Appropriately, when taking the service for Kenneth Davidson's address on the corrupt process involved in PPPs at the Unitarians on Sunday I took the opportunity to refer to Herbert Simon, who unfortunately remains a relatively unknown figure. After the service led the Philosophy Forum discussion on The Philosophy of History: Metanarratives and Hermeneutics. The well-attended Forum seemed to come to the conclusion that; (a) claims of inexorable historical laws are downright dangerous, (b) technical and organisational progress means history is increasingly chaotic, and (c) historical investigation is not unlike criminal investigation.

The week also had several instances of darkwave recreation. The first was playing Other Worlds, which encourages player-created settings. We ended up with a combination of Mad Max meets the Walking Dead in Australia. On Saturday [livejournal.com profile] hathhalla and [livejournal.com profile] ser_pounce came to visit we took the opportunity to play Arkham Horror, which was as good as I remember it. It was delightful appropriate playing this in the library of a former asylum on a grey day. Afterwards has dinner with Anthony L. at the Dainty Sichuan. Absolutely great for chilli fiends. Sunday played another session of Dark Heresy. Finally, and most importantly, was seeing The Sisters of Mercy on Thursday night at The Corner. Said venue is, of course, terrible and the mixing was up to its very ordinary standard. About forty minutes in there was a dramatic improvement in the sound quality, making the evening much more enjoyable. Reviews for all four items of recreation planned in the coming week.

Date: 2012-03-05 11:09 am (UTC)
From: [identity profile] tcpip.livejournal.com
Indeed, and the sort of customers that you want. Also, whilst quality is not production but process based, one needs to have the right processes in order to ensure high-grade production.

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