Ha -- I'm not surprised to see you post the link to that article. I read it and despite a couple of generalisations I'm not comfortable with, it describes what I've been hearing about breakdown and failures in IT management and managed environments.

One reason to pay geeks to manage geeks is that geeks know that punitive management techniques don't work on geeks! Very simple when stated like that (even if it forces me to use the (already dodgy) word "geeks" too many times for one sentence).